How should a trading GST business account for credit customers who may not pay, so that receivables and profit are not overstated?
Apply double-entry and GST principles to record credit sales, bad debts written off, and the allowance for doubtful debts, and report accounts receivable at net realisable value
A worked QCE Accounting Unit 3 answer on managing accounts receivable for a trading GST business. Covers recording credit sales with GST, writing off bad debts (and the GST adjustment), creating and adjusting the allowance for doubtful debts, recovering written-off debts, and reporting receivables at net realisable value under the accrual basis.
Reviewed by: AI editorial process; not yet individually human-reviewed
Have a quick question? Jump to the Q&A page
Jump to a section
What this dot point is asking
QCAA wants you to manage credit customers (accounts receivable) for a sole-trader trading GST business. You must record credit sales with GST, write off bad debts that are confirmed uncollectable, create and adjust an allowance for doubtful debts so that receivables are not overstated, account for the recovery of a previously written-off debt, and report receivables at net realisable value in line with the accrual basis and prudence.
Credit sales and the receivable
When goods are sold on credit, the business recognises revenue immediately under the accrual basis, even though cash has not been received. A credit sale of $2,200 including GST is recorded:
- Debit Accounts Receivable $2,200
- Credit Sales $2,000
- Credit GST Clearing $200
Accounts Receivable is a current asset. The risk is that some of these customers will not pay, so two related concepts manage that risk: bad debts (confirmed losses) and doubtful debts (estimated future losses).
Bad debts
A bad debt is an amount the business has decided is genuinely uncollectable, for example after a customer becomes insolvent. Because the original sale included GST that the business already reported to the ATO, writing off the debt reverses that GST. To write off a 60 GST):
- Debit Bad Debts $600
- Debit GST Clearing $60
- Credit Accounts Receivable $660
Bad Debts is an expense reported in the income statement. The GST adjustment recovers the GST the business effectively overpaid on a sale that produced no cash.
Doubtful debts and the allowance
Prudence (conservatism) says profit and assets should not be overstated. At the end of the period, some receivables that are still outstanding will probably never be collected, even though no specific debt has yet been confirmed bad. To recognise this, the business estimates doubtful debts and raises an Allowance for Doubtful Debts, a contra-asset that sits against Accounts Receivable.
The estimate is commonly a percentage of net credit sales or a percentage of closing receivables. Suppose receivables (after writing off known bad debts) are 1,000.
If there is no existing allowance, create it:
- Debit Doubtful Debts $1,000
- Credit Allowance for Doubtful Debts $1,000
Doubtful Debts is an expense; the allowance reduces the carrying amount of receivables. There is no GST entry on the doubtful-debts estimate because no specific sale has yet been reversed; GST is only adjusted when an actual debt is written off.
Adjusting an existing allowance
In later periods the allowance already has a balance, so only the movement to reach the new required balance is recorded. If the allowance currently holds 1,000, increase it by 300, credit Allowance $300). If the required balance were lower than the current balance, the allowance is reduced and the excess credited back, reducing the expense.
Recovery of a bad debt
If a customer pays after their debt was written off, the write-off is reversed and the cash recorded. To recover a 60 GST):
- Debit Accounts Receivable 600 and GST Clearing $60 (reinstating the debt and GST)
- Debit Cash at Bank 660 (recording the receipt)
Bad Debts Recovered is revenue (or a reduction in the bad-debts expense).
Reporting at net realisable value
In the balance sheet, accounts receivable are shown at net realisable value: gross accounts receivable less the allowance for doubtful debts. Using the figures above, 1,000 allowance reports receivables at $39,000. This is the amount the business realistically expects to collect, satisfying the prudence and going-concern requirements of relevant reporting.
Exam-style practice questions
Practice questions written in the style of QCAA exam questions on this dot point, with worked answer explainers. The year tag is the paper they imitate, not the source.
2024 QCAA1 marksA customer has an outstanding debt of $56 000 that is three months overdue at 30 June. Interest at the rate of 4% p.a. is charged on overdue accounts. How would this be recorded in the general journal? (A) Interest revenue DR 560, Accounts receivable CR 560 (B) Accounts receivable DR 560, Interest revenue CR 560 (C) Accounts receivable DR 2 240, Interest revenue CR 2 240 (D) Interest revenue DR 2 240, Accounts receivable CR 2 240Show worked answer →
The correct answer is (B) Accounts receivable DR 560, Interest revenue CR 560.
Calculate the interest for the time the account was overdue: 56 000 x 4% per annum x 3/12 = 2 240, which is why C and D are distractors - the account is only three months overdue.)
Charging interest increases the amount the customer owes, so Accounts receivable (an asset) is debited 560. Options A and D reverse the debit and credit, which would wrongly reduce the receivable and record the interest as an expense.
2023 QCAA8 marksWhitegoods Retailer's bank statement revealed that on 20 June 2023, the business received 40 cents in the dollar from a customer whose account balance of $8 790 had been written off as a bad debt on 31 December 2021. GST was applicable on the initial sale. Record the balance day adjustment for this issue. Round any calculations to the nearest dollar.Show worked answer →
This is a recovery of a debt previously written off. The customer's balance was 3 516 including GST.
Because GST applied to the original sale, the recovery also carries GST, so split it out: 3 516 / 11 = 3 196.
Record:
- DR Cash at Bank 3 516
- CR Bad debts recovered (revenue) 3 196
- CR GST Clearing 320
Bad debts recovered is treated as revenue in the period of recovery rather than reinstating the old receivable, because the account was already written off in a prior year. Markers reward the correct cash figure, the GST split, and recognising the recovery as revenue.