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How do everyday community texts inform and persuade, and how do you read them critically to take part as an active citizen?

Students analyse and respond to everyday community texts such as advertisements, public notices and information texts that inform, persuade and connect people

A focused answer to the Living and working in the community dot point on everyday texts. How advertisements, notices and information texts inform and persuade, how to read them critically, and how to compose clear community texts of your own for HSC English Studies.

Reviewed by: AI editorial process; not yet individually human-reviewed

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  1. What this dot point is asking
  2. The answer
  3. Examples in context
  4. Common mistakes
  5. Try this

What this dot point is asking

This elective is about the English you meet every day outside school: the ad on a bus stop, the notice at the medical centre, the council letter about bin collection, the flyer for a local market. The dot point asks you to analyse how these everyday community texts work and to respond to them. They do real jobs: they inform, they persuade, they connect people. Learning to read them critically helps you take part in your community as an informed citizen, and learning to write them is a practical life skill.

The answer

Community texts are easy to overlook because they are everywhere, but they are carefully designed. A council recycling flyer chooses simple words, bold headings and a friendly image on purpose. An advertisement for a local gym chooses an upbeat tone and a special offer on purpose. Every choice is aimed at an audience and a purpose. Your job is to see the design.

Three jobs: inform, persuade, connect

Most community texts do at least one of three things.

  • Inform: give you facts you need (a notice about a road closure, a leaflet on a health service). The test of a good informative text is clarity. Can the reader find what they need fast?
  • Persuade: get you to do or buy something (an ad, a fundraising appeal). Persuasion uses emotional language, benefits and a call to action.
  • Connect: build community (a newsletter, an event flyer, a noticeboard post). Connecting texts use a warm, inclusive tone.

Many texts mix these. A flyer for a community vaccination day informs (the date and place), persuades (why it matters) and connects (everyone welcome).

The three jobs of an everyday community text An owned schematic of three overlapping circles labelled Inform, Persuade and Connect, arranged in a triangle so their edges overlap in the centre. Each circle has a short example phrase on a leader line outside it: Inform links to "road closed Sunday"; Persuade links to "join today, first month free"; Connect links to "everyone welcome". A small centre label reads "one text can do all three", pointing to the overlapping middle zone. One text, up to three jobs Inform Persuade Connect "road closed Sunday" "join today, first month free" "everyone welcome" overlap A single text can inform, persuade and connect at the same time - identify each job with its own evidence.

Reading critically

Reading critically means not just understanding a text but questioning it. Useful questions:

  • Who made this and what do they want from me?
  • What is the text not telling me?
  • How does the design (colour, image, layout, font size) push me toward a response?
  • Is a claim a fact or an opinion dressed as a fact?

An advertisement that says "the best value in town" is making a claim, not stating a fact. A critical reader notices the difference. This is the skill of an active citizen: you can be informed without being manipulated.

Persuasive techniques in everyday texts

Watch for these common moves.

  • Emotive language: words that trigger feeling ("protect your family", "don't miss out").
  • Imperatives: command verbs that prompt action ("Call now", "Join today").
  • Inclusive language: "we" and "our community" to build belonging.
  • Visual hierarchy: the biggest, boldest element is what the maker most wants you to see.
  • Statistics and authority: numbers or expert names used to seem trustworthy.

Name these when you analyse, and explain the effect each has on the reader.

Composing your own

The portfolio often asks you to make a community text: a poster, a flyer, an information sheet, a short newsletter piece. Apply what you have learned by reading. Decide your audience and purpose first. Use clear headings, plain language and a strong call to action if you are persuading. Keep informative text accurate and easy to scan. Good community writing is judged by whether it does its job for its reader, not by long words.

Examples in context

Take an original poster for a local library's free homework help program. The biggest words read "Free Homework Help, Every Tuesday". A warm photo shows students at a table. Smaller text gives the time, place and a phone number. A line at the bottom reads "All welcome, no booking needed." A strong response identifies the visual hierarchy (the offer is largest because it is the main message), the inclusive language ("all welcome") that lowers the barrier to coming, and the practical detail that makes the poster genuinely useful. The poster informs (when and where), persuades (free, easy) and connects (welcoming). That is the dot point in one text.

Common mistakes

Try this

  • Find a real community poster or flyer and identify whether it mainly informs, persuades or connects.
  • List three design choices in that text and explain the effect of each on the reader.
  • Draft a short flyer for a real local event with a clear heading, the key details, and one call to action.

Exam-style practice questions

Practice questions written in the style of NESA exam questions on this dot point, with worked answer explainers. The year tag is the paper they imitate, not the source.

2021 HSC4 marksCompare the different ideas about happiness that are presented in Text 1 and Text 2.
Show worked answer →

A 4-mark Section I question comparing an infographic (Text 1, the "10 Keys to Happier Living") with a nonfiction extract (Text 2, by Bill Bailey). Both are everyday texts of the kind this dot point covers, so the skill is the same: read each text critically and compare how it communicates its idea.

Set up the comparison. The infographic presents happiness as a set of small, practical actions anyone can take ("Give it a go" tips), while Bailey presents it as personal, unpredictable and even "frivolous", something to notice rather than follow a formula for.

Show the contrast in how each text works. The infographic uses a confident, instructional list to inform and direct a wide audience, whereas Bailey's reflective first-person voice ("I have no magic theory, or equation, or diet") resists the idea that happiness can be reduced to steps.

For full marks, make at least two clear points of comparison, support each with brief evidence from both texts, and focus on the different ideas about happiness rather than summarising one text at a time.

Practice questions

Original practice questions graded from foundation to exam level, each with a full worked solution. Try them before revealing the solution.

foundation3 marksName the three jobs that everyday community texts commonly do, and give one original example of a text whose MAIN job is each.
Show worked solution →

The three jobs (1 mark for naming all three). Inform, persuade and connect.

Original examples (2 marks, one per job). Inform: a council leaflet stating when kerbside bin collection changes for a public holiday. Persuade: a poster for a local gym offering "first month free, join today". Connect: a community noticeboard post inviting new residents to a street barbecue.

Marking spine: all three jobs correctly named (1), a plausible, clearly matched original example for each (2, partial credit for two correct). An example that could fit more than one job is acceptable if the dominant job is justified.

foundation4 marksExplain what 'visual hierarchy' means in a community text and why it matters to a maker.
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Definition (2 marks). Visual hierarchy is the way size, colour, boldness and placement rank the elements of a text so the reader's eye lands on the most important information first, before smaller or plainer details.

Why it matters (2 marks). A maker relies on visual hierarchy to guarantee that even a reader who only glances for a second still receives the core message (the offer, the date, the warning), because most readers do not read a community text word by word from top to bottom. Getting the hierarchy wrong (for example, making the fine print as bold as the headline) risks the main message being missed entirely.

Marking spine: an accurate definition linking size/boldness/placement to reader attention (2), an explanation of why this protects the core message for a glancing reader (2).

core5 marksAn original flyer (ExamExplained stimulus) for a community garden working bee reads: largest text, "Working Bee - Saturday 9am"; a photo of people planting vegetables; smaller text below, "Bring gloves and a hat. Morning tea provided."; smallest text at the bottom, "Questions? Call Priya on the number below." Describe how the flyer's design directs a reader's attention, and identify which of the three jobs (inform, persuade, connect) it performs and where.
Show worked solution →

A 5-mark "describe and identify" question rewards reading the DESIGN (not just repeating the words) and correctly matching each design element to a job.

Describe the direction of attention (about 2 marks). The reader's eye lands first on the largest text, the date and time, because it is the biggest element; the photo reinforces this by showing the activity in a friendly, inviting way; the eye then moves to the smaller practical instructions, and last to the smallest text, the contact detail, which is deliberately least urgent because most readers will not need it.

Identify the jobs and where they sit (about 3 marks). The flyer informs through the bold heading (the day and time) and the smaller "bring gloves and a hat" line (practical detail); it connects through the warm photo of people working together and the community framing of a "working bee"; it persuades more gently than an advertisement would, through the appeal of morning tea and the inclusive, welcoming image rather than through emotive language or a special offer.

Marking spine: an accurate account of the size-based reading order (2), correct identification of at least two of the three jobs with the design feature that carries each (3, partial credit for one job correctly matched).

core6 marksExplain TWO persuasive techniques commonly used in everyday community texts, and the effect each has on a reader.
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A 6-mark "explain" needs two clearly distinct techniques, each named, illustrated with a plausible original example, and linked to an effect on the reader.

Technique 1: Emotive language (about 3 marks). Emotive language uses words chosen to trigger a feeling rather than simply state a fact, such as a fire-safety poster's line "protect your family this summer". The effect is that the reader responds with concern or care rather than weighing the information neutrally, which makes them more likely to act on the message (checking a smoke alarm) without stopping to question it.

Technique 2: Inclusive language (about 3 marks). Inclusive language uses words like "we" and "our community" to fold the reader into a group, such as a local council flyer's line "help us keep our streets clean". The effect is a sense of belonging and shared responsibility, which makes the reader more likely to comply because refusing would feel like letting the group down, not just ignoring an instruction.

Marking spine: two distinct techniques (not two examples of the same technique) each named accurately (1 mark each), illustrated with a plausible original example (1 mark each), and linked to a specific effect on the reader, not just "it persuades them" (1 mark each).

core5 marksA friend says an everyday text 'either informs or persuades, never both'. Evaluate this claim using an original example.
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The claim is generally too strict (about 2 marks). Many everyday community texts blend jobs rather than doing only one; a purely informative-looking text can carry a persuasive undertone through its tone and framing, and a persuasive text usually still needs to inform (the reader cannot act on a call to action without knowing what, where or when).

Original example (about 3 marks). A flyer for a free community vaccination day reads: "Free flu vaccinations, Saturday 10am to 2pm, Town Hall - protect yourself and your family, no booking needed." This single text informs (the date, time, place and no-booking detail), persuades (the emotive appeal to "protect yourself and your family" and the removal of a barrier through "free" and "no booking needed") and connects (the community framing of a shared, welcoming event). It is not possible to label this text as only informing or only persuading, so the claim is only true of some texts, not all.

Marking spine: a clear evaluative stance on the claim (2), a specific original example that demonstrates overlap with named evidence for at least two jobs (3, partial credit if only one job beyond information is shown).

exam8 marksRead the original stimulus, then answer the question below. Stimulus (ExamExplained original): a laminated sign is stuck to a shop window: "SALE ENDS SUNDAY! Everything must go - up to 70% off. Thank you for shopping local these past 12 years. Come say goodbye this weekend." Analyse how this text uses design and language to inform, persuade and connect its readers, and explain which job the text prioritises overall.
Show worked solution →

An 8-mark "analyse" needs sustained, evidence-based discussion of all three jobs, a clear final judgement on the priority job, and attention to BOTH language and design/layout choices, not a list of unlinked observations.

Inform
The capitalised opening line and the discount figure ("up to 70% off") give the reader the essential facts fast: there is a sale, it is ending, and the size of the saving. The word "Sunday" gives a concrete deadline, which is precise enough to prompt a decision about when to visit, though it deliberately omits the exact closing time, favouring urgency over completeness.
Persuade
The exclamation mark and capitalised "SALE ENDS SUNDAY!" are a visual and linguistic alarm designed to seize attention from a passer-by in seconds. "Everything must go" is a stock persuasive phrase implying scarcity and finality, pressuring the reader to act now rather than return later. The specific figure "up to 70% off" borrows the authority of a number to make the offer feel concrete and generous, even though "up to" quietly protects the seller, since only some items may reach that discount.
Connect
The shift in the final two sentences from a hard sell to "thank you for shopping local these past 12 years" and "come say goodbye" reframes the sign as a farewell to a community relationship, not just a transaction. This is deliberate: it turns customers into participants in a shared local story, likely encouraging visits from people who feel loyalty to the shop rather than only bargain hunters, and it softens what could otherwise read as an aggressive liquidation notice.
Judgement on priority
The sign prioritises PERSUADING, because the design places the urgent capitalised sale message first and largest, using it to draw the eye before the softer connecting message appears; the connecting sentences function to make the persuasive appeal feel warmer and more trustworthy, rather than existing as the text's main purpose in their own right.

Marker's note: the top band names all three jobs with specific textual evidence (the capitals, the exclamation mark, "up to", "come say goodbye"), explains the EFFECT of each choice on the reader, and reaches a justified verdict on which job dominates and why the visual/sequential placement supports that verdict. A response that only summarises the sign's content, without linking language or layout choices to effect and priority, stays mid-band.

ExamExplained