← Business Management syllabus

VICBusiness Management

Unit 3: Managing a business

4 dot points across 4 inquiry questions. Click any dot point for a focused answer with worked past exam questions where available.

Area of Study 3: How are operations managed effectively in a contemporary business?

Key elements of an operations system - inputs, processes and outputs; characteristics of operations management within manufacturing and service businesses; strategies to improve operations - facilities design and layout, materials management, quality management, technological developments, global sourcing, waste minimisation, lean management
A focused answer to the VCE Business Management Unit 3 AoS 3 dot point on operations. Inputs, processes and outputs; differences between manufacturing and service operations; strategies including facilities design, materials management, quality management, technology, global sourcing, waste minimisation and lean management, with worked Australian examples.
10 min answer →

Area of Study 1: How do managers lead and manage to achieve business objectives?

Management styles - autocratic, persuasive, consultative, participative, laissez-faire - including the appropriateness of each in different situations; management skills - communication, delegation, planning, leading, decision making, interpersonal, time management, problem solving, emotional intelligence
A focused answer to the VCE Business Management Unit 3 dot point on management styles and skills. The five study-design styles (autocratic, persuasive, consultative, participative, laissez-faire), when each is appropriate, the nine management skills, and worked Australian examples from Qantas, Atlassian and Coles.
9 min answer →

Area of Study 2: How do managers motivate employees?

Motivation theories - Maslow's hierarchy of needs, Locke and Latham's goal-setting theory, and Lawrence and Nohria's four-drive theory; motivation strategies including performance-related pay, career advancement, investment in training, support strategies and sanction strategies; appropriateness of each in different contexts
A focused answer to the VCE Business Management Unit 3 dot point on motivation theories. Maslow's hierarchy of needs, Locke and Latham's goal-setting theory, Lawrence and Nohria's four-drive theory, the five motivation strategies, and the appropriate-use context for each, with worked examples from Coles, Atlassian and NAB.
10 min answer →

Area of Study 1: How are businesses structured to achieve their objectives?

Types of businesses - sole trader, partnership, private limited company, public listed company, social enterprise, government business enterprise - and their objectives; stakeholders of a business and their interests; corporate culture (official and real)
A focused answer to the VCE Business Management Unit 3 AoS 1 dot point on business types, stakeholders and corporate culture. The six business types in the study design, their objectives, the seven stakeholder groups, and the distinction between official and real corporate culture, with worked Australian examples.
9 min answer →