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VICBusiness ManagementQuick questions

Unit 4: Transforming a business

Quick questions on CSR and the effect of change on stakeholders (VCE Business Management Unit 4)

7short Q&A pairs drawn directly from our worked dot-point answer. For full context and worked exam questions, read the parent dot-point page.

What are the effect of change on stakeholders?
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A significant change (restructure, automation, relocation, merger, strategy reset) affects every stakeholder group, often in different and conflicting ways.
What is corporate social responsibility in change?
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Corporate social responsibility (CSR) is a business going beyond its legal obligations to consider the social, ethical and environmental consequences of its decisions on stakeholders and the wider community. The study design treats CSR as a cross-cutting consideration in both reviewing performance and implementing change.
What is the business case for responsible change?
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CSR in change is not only ethical - it is strategic. Change implemented responsibly preserves the trust, engagement and licence to operate the business depends on after the change. Change forced through without regard for stakeholders can succeed technically but destroy the relationships and reputation that underpin long-term performance, and can carry direct legal cost.
What is plan?
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Define CSR, map the stakeholder effects, prescribe a responsible process, and contrast a responsible and an irresponsible example.
What is q1?
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Identify three stakeholder groups affected by a major business change and state one effect of change on each. [3 marks]
What is q2?
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Define corporate social responsibility and explain how it differs from legal compliance. [2 marks]
What is q3?
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Explain three ways a manager can incorporate CSR considerations when implementing change. [3 marks]

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