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TASPsychologySyllabus dot point

How do mental processes contribute to learning?

Explain cognitive learning, including insight, latent learning, cognitive maps, learning sets and transfer of learning.

Insight learning, latent learning, cognitive maps, learning sets, transfer of learning and problem solving, drawing on Kohler and Tolman, for TCE Psychology.

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What this dot point is asking

Classical and operant conditioning explain learning through association and consequences, but they ignore what happens in the mind. Cognitive learning theory argues that learners actively process, store and use information, and that learning can occur without any visible reward. This dot point sits in Module 2 alongside the conditioning theories.

Insight learning

Insight learning is the sudden grasp of a solution after a period of mental restructuring, not gradual trial and error. Wolfgang Kohler studied chimpanzees in the 1920s. A chimp named Sultan, unable to reach a banana, paused, then suddenly stacked boxes or joined two sticks to retrieve it. The solution appeared abruptly, a moment often called the "aha" experience, suggesting the chimp had mentally rearranged the elements of the problem rather than learning by reinforced steps.

Latent learning and cognitive maps

Latent learning is learning that occurs but is not shown in behaviour until there is a reason (a reinforcer) to use it. Edward Tolman and Honzik (1930) let rats explore a maze. One group was never rewarded, one always rewarded, and one only rewarded from day eleven. The third group, once reward was introduced, almost instantly performed as well as the always-rewarded group. They had been learning the maze all along; the learning was latent until reward made it worthwhile to display.

Tolman explained this with cognitive maps: mental representations of the spatial layout of an environment. The rats had built a map of the maze through exploration, showing that learning is about acquiring knowledge, not just strengthening responses.

Learning sets

A learning set, or "learning to learn", is an acquired strategy that makes solving later problems of the same type faster. Harlow showed that monkeys given many similar discrimination problems eventually solved new ones almost immediately, because they had learned the underlying rule rather than each specific answer. Learning sets show experience can build general problem-solving approaches, not just particular responses.

Transfer of learning

Transfer of learning is the effect of prior learning on new learning. Positive transfer occurs when earlier learning helps later learning (knowing the piano helps in learning the organ). Negative transfer occurs when earlier learning interferes (driving on the left makes driving on the right harder at first). Recognising transfer helps explain why some new skills come easily and others are confusing.

Problem solving as applied cognitive learning

Problem solving brings these ideas together. It can use algorithms (step-by-step methods that guarantee a solution) or heuristics (mental shortcuts that are quick but not always correct). Insight, cognitive maps and learning sets all feed into how efficiently a person solves a novel problem.

Putting it together

Use cognitive learning whenever a change in behaviour cannot be traced to a reinforced response. Name Kohler for insight, Tolman for latent learning and cognitive maps, and Harlow for learning sets, then distinguish positive from negative transfer. Showing that learning involves active mental processing, not just stimulus and response, is exactly the evaluation TASC rewards in the learning module.

Exam-style practice questions

Practice questions written in the style of TASC exam questions on this dot point, with worked answer explainers. The year tag is the paper they imitate, not the source.

2022 TASCQuestion 2 (Observational Learning / Cognitive Learning). Using the stimulus on the Sabido Method and transfer of learning, and other relevant course information: a) Explain the following concepts in relation to observational learning / cognitive learning: social learning theory; transfer of learning; Human Learning. b) Analyse and critically evaluate the explanations, theories and concepts used to explain Human Learning.
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Section A is marked on Criteria 3 and 7. Write an extended response that covers each dot point, then evaluates.

Part a) Define each concept.

  • Social learning theory (Bandura): people learn by observing and imitating models through attention, retention, reproduction and motivation, often via vicarious reinforcement, as the Sabido Method soap-opera characters illustrate.
  • Transfer of learning: when learning in one context affects performance in another. Positive transfer aids new learning (trampolining helping diving); negative transfer hinders it.
  • Human learning: a relatively permanent change in behaviour or knowledge resulting from experience, spanning associative and cognitive processes.

Part b) Evaluate. Cognitive and social learning theories extend behaviourism by adding mental processes, explaining how the Sabido Method changed health behaviour without direct reinforcement of the viewer. Bandura's Bobo doll work supports observational learning, and Tolman's latent-learning studies show learning can occur without immediate reward. Limitations include difficulty measuring internal cognition and variation in who imitates whom, so a complete account combines conditioning with cognitive factors.

2025 TASCQuestion 4 (Observational / Cognitive Learning). Using the consumer-behaviour and latent-learning stimulus, and other relevant course information: a) Explain the following concepts used in the psychological study of Human Learning: Modelling; Observational Learning; Cognitive Maps. b) Analyse and critically evaluate the explanations, theories and concepts used to explain how humans learn through Observational and Cognitive Learning.
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Section B is marked on Criteria 3 and 7. Define each term in part a, then evaluate in part b.

Part a) Define each concept.

  • Modelling: imitating the behaviour of an observed model, as when a shopper copies a friend's purchase to gain the same reaction.
  • Observational learning: changing attitudes or behaviour by watching others, learning vicariously rather than through direct experience; Bandura identified attention, retention, reproduction and motivation.
  • Cognitive maps: internal mental representations of an environment. Tolman's maze rats showed latent learning by drawing on a cognitive map once a reward was introduced.

Part b) Evaluate. Observational learning explains rapid acquisition of complex behaviour without trial and error and is well supported by Bandura's research. Latent learning and cognitive maps (Tolman, Blodgett) show learning can occur without reinforcement, challenging strict behaviourism. Limits: internal cognition is hard to observe directly, and not all observed behaviour is imitated, so the strongest explanation integrates observational, cognitive and conditioning accounts.