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QLDDesignQuick questions

Unit 3: Designing with empathy

Quick questions on Designing with empathy and human-centred design (QCE Design Unit 3)

3short Q&A pairs drawn directly from our worked dot-point answer. For full context and worked exam questions, read the parent dot-point page.

What is three kinds of need?
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Empathy work surfaces three layers of need, and strong responses reach the deepest:
What are empathy methods?
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In the explore phase you gather empathy data using methods QCAA names explicitly:
What are vague personas?
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A persona with no evidence behind it is just a stereotype. Personas must be grounded in real interview and observation data.

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