HSC Business Studies 2025
Walkthrough of the 2025 HSC Business Studies exam: what each section assessed, timing, five original exam-style worked questions (financial ratios, cash flow, exchange-rate hedging, outsourcing and a business report plan) and common errors drawn from the marking guidelines.
- Marks
- 100
- Time
- 180 min
- Authority
- NESA
- Updated
What this paper assessed
The 2025 HSC Business Studies paper sampled all four HSC topics (Operations, Marketing, Finance and Human Resources), with every topic appearing in both the multiple-choice and the short-answer sections.
- Section I (multiple choice) ranged across the whole course: operations performance objectives, quality management, logistics and the order of the operations process; types of markets, consumer law, global marketing and pricing for a new business; balance sheet components, the objectives of financial management, reading a cash flow extract, limitations of financial reports and interpreting a change in gearing; and in human resources, anti-discrimination law, the legal framework, internal recruitment, workplace injury management and reading employee indicator data.
- Section II (short answer) had four multi-part questions, one per topic. The operations question used a small hospitality business and asked about social responsibility, goods versus services, a legal regulation affecting operations and the implications of outsourcing. The marketing question used a consumer product with quality and environmental complaints (situational analysis, product strategies, and monitoring and controlling). The finance question gave two years of figures and industry averages for a service business, asking students to interpret the expense ratio, use comparative ratio analysis and link global market influences to solvency. The human resources question covered technology, employer attitudes to unions and illegal workplace practices.
- Section III (business report) gave a hypothetical manufacturer planning to move production offshore, with a draft relocation schedule shown as a chart. The report combined a human resource process, the purpose and problems of the scheduling chart (sequencing and Gantt charts) and global factors that support cost leadership.
- Section IV (extended response) offered a choice: a marketing essay on how target markets shape e-marketing and the extended marketing mix (people, processes and physical evidence), or a finance essay on how financial management strategies achieve liquidity and profitability objectives.
Structure and timing
The cover sets 5 minutes reading time and 3 hours working time for 100 marks. The paper's own suggested allocations add to exactly 180 minutes.
| Section | Questions | Marks | Suggested time |
|---|---|---|---|
| I - Multiple choice | 1 to 20 | 20 | about 35 minutes |
| II - Short answer | 21 to 24 | 40 | about 1 hour 15 minutes |
| III - Business report | 25 | 20 | about 35 minutes |
| IV - Extended response | 26 or 27 (choose one) | 20 | about 35 minutes |
Across the paper the rate is
Section I is the only section where you can bank time: 20 multiple-choice questions in 35 minutes is minutes each, and most take under a minute. A practical split is about 25 minutes on Section I, then carry the spare 10 minutes into Section II, where 40 marks in 75 minutes is roughly minutes per mark (a 4-mark part deserves about 7 to 8 minutes). Keep Sections III and IV to 35 minutes each, with 5 minutes of that planning. Use reading time to pick between Questions 26 and 27 and to skim the Section III stimulus so you can plan it while you work.
Worked practice questions (exam-style)
Question 1 (5 marks): Kestrel Fitness Supplies is an Australian wholesaler of gym equipment. Use the data below to calculate the 2025 expense ratio, debt to equity ratio and return on equity, then assess the business's financial performance.
| Item ($ unless a ratio) | 2024 | 2025 | Industry average (2025) |
|---|---|---|---|
| Sales | 900 000 | 1 200 000 | |
| Total expenses (excluding cost of goods sold) | 270 000 | 300 000 | |
| Net profit | 90 000 | 132 000 | |
| Total liabilities | 400 000 | 600 000 | |
| Total equity | 800 000 | 750 000 | |
| Expense ratio | 30% | ? | 28% |
| Debt to equity ratio | 0.5 : 1 | ? | 0.6 : 1 |
| Return on equity | 11.25% | ? | 14% |
Step 1: Expense ratio (efficiency)
This is down from 30% and below the industry's 28%, so each dollar of sales now carries 25 cents of expenses. Expense control has improved.
Step 2: Debt to equity ratio (solvency)
Gearing has risen from to and is now above the industry's . The business relies more on borrowed funds, so it carries higher interest commitments and greater risk if sales fall.
Step 3: Return on equity (profitability)
ROE has risen from and is above the industry's , so owners are earning a better return on their investment.
Step 4: Assessment
A strong answer makes a judgement using comparisons across time and against the industry. Efficiency and profitability are both better than last year and better than the industry. Part of the higher ROE, though, comes from using more debt and a smaller equity base, which is a trade-off: higher returns but weaker solvency. Kestrel should watch its gearing, for example by funding the next expansion with retained profits or new equity rather than further loans.
Final answer: Expense ratio , debt to equity , ROE . Performance is strong on efficiency and profitability (both better than 2024 and the industry), but solvency has weakened because gearing is now above the industry average, so the business should limit further borrowing.
Question 2 (4 marks): Juniper Florals has an opening cash balance of $6000 on 1 January. Its forecast cash inflows for January to April are $14 000, $11 000, $9000 and $16 000, and its cash outflows are $12 000, $15 000, $14 000 and $10 000. (a) Calculate the closing balance for each month. (b) Identify when the business needs a cash flow management strategy and explain TWO suitable strategies.
Step 1: Closing balances
Closing balance = opening balance + cash in - cash out, and each closing balance becomes the next month's opening balance.
Step 2: When to act
The balance falls sharply in February (outflows exceed inflows by $4000) and turns negative in March. Strategies need to be in place by February so the March shortfall never happens; March is when the problem shows, February is when the warning signs appear.
Step 3: Two strategies
- Distribution of payments. Juniper could negotiate with its wholesale flower supplier to move part of the March payment into April, when inflows are strongest. Spreading large outflows across the period keeps the balance positive without borrowing.
- Factoring. Juniper could sell $8000 of accounts receivable (for example, invoices owed by corporate clients) to a factoring company at a 5% discount:
This gives immediate cash to cover March, at a cost of $400, which is cheaper and faster than arranging a loan for a one-month gap. Discounts for early payment offered to customers would work in a similar way.
Final answer: Closing balances are $8000 (Jan), $4000 (Feb), a deficit of $1000 (Mar) and $5000 (Apr). The business should act in February to prevent the March deficit, using strategies such as redistributing supplier payments into April and factoring $8000 of receivables for $7600 of immediate cash.
Question 3 (4 marks): Coastal Brew Equipment, an Australian importer, orders a coffee roasting machine from a US manufacturer for USD 50 000, payable in 90 days. When the order is placed, AUD 1 = USD 0.66. By the payment date, AUD 1 = USD 0.62. Calculate the effect of the exchange-rate movement on the business and explain how hedging could have reduced this risk.
Step 1: Cost at the time of ordering
To convert US dollars to Australian dollars, divide by the number of US dollars one Australian dollar buys.
Step 2: Cost at the payment date
Step 3: Effect
The Australian dollar depreciated, so each Australian dollar buys fewer US dollars and the same invoice costs about $4888 (AUD) more. This lowers profitability (higher cost of the asset and less cash left over) and puts pressure on liquidity when the bill falls due.
Step 4: Hedging
Hedging reduces the risk of losses from currency movements. Using a derivative such as a forward exchange contract, Coastal Brew could lock in a rate at the time of ordering, say AUD 1 = USD 0.65, for settlement in 90 days:
That fixes the cost in advance and saves about (AUD) compared with paying at the spot rate. The limitation is that if the dollar had appreciated instead, the business would still be bound to the contract rate and would miss the gain, and the bank builds a margin or fee into the contract rate.
Final answer: The depreciation raises the cost from about $75 758 to about $80 645 (AUD), an extra $4888 or so. A forward exchange contract at 0.65 would have fixed the cost at about $76 923, protecting profit and cash planning at the price of giving up any gain if the dollar had risen.
Question 4 (4 marks): Saltbush Skincare makes natural skincare products in regional Victoria and packs and ships about 20 000 online orders a year itself, at a cost of $6.40 per order. A third-party logistics (3PL) company offers to store the finished stock and pick, pack and deliver every order for $5.10 per order. Discuss the implications for Saltbush's operations of outsourcing its logistics.
A "discuss" answer needs both sides (benefits and drawbacks) linked to this business, ideally ending with a judgement.
Step 1: Quantify the cost effect
Step 2: Benefits
- Cost and focus. Beyond the $26 000 saving, Saltbush no longer needs warehouse space and packing staff, and can concentrate on its core activity: formulating and producing quality skincare.
- Speed and flexibility. A 3PL with national networks and automated picking can deliver faster and can scale up for peak periods (such as the lead-up to Christmas) without Saltbush hiring casual staff.
Step 3: Drawbacks
- Loss of control over quality and the customer experience. Damaged or late parcels will be blamed on Saltbush, not the 3PL, which could hurt its brand.
- Dependence and change management. Saltbush relies on the 3PL's reliability and contract terms, and current packing staff may face redeployment or redundancy, which needs careful handling.
Step 4: Judgement
Outsourcing suits Saltbush if the contract includes service standards (for example delivery times and damage rates) that it monitors, so it keeps the savings while protecting quality.
Final answer: Outsourcing would save about $26 000 a year and improve speed and flexibility while letting Saltbush focus on production, but it reduces control over delivery quality and the customer experience, so it is worthwhile only with clear, monitored service standards in the 3PL contract.
Question 5 (20 marks, business report plan): Ironbark Joinery Pty Ltd makes timber kitchen cabinets in Newcastle. Demand has grown and orders are being delivered late. The owner plans to add a second (evening) shift and install an imported computer-controlled (CNC) cutting machine, and wants production at full capacity within 10 weeks. The owner's draft schedule is below. As a consultant, write a business report that: outlines ONE human resource management process the business should use; analyses the schedule and identifies any problems; and recommends operations strategies to improve quality and speed.
| Task | Description | Duration | Must follow |
|---|---|---|---|
| A | Recruit and select evening-shift staff | 6 weeks | none |
| B | Order CNC machine from overseas supplier (lead time) | 8 weeks | none |
| C | Install and commission CNC machine | 2 weeks | B |
| D | Train operators on the CNC machine | 2 weeks | A and C |
| E | Trial production run | 1 week | D |
This is a plan with the key calculation, not a full script. Use business report format throughout.
Step 1: Report format
Title, To/From/Date, Executive summary, Introduction (purpose and scope), body sections with headings and brief points or short paragraphs, Recommendations, Conclusion. The executive summary states the key finding up front: the 10-week target cannot be met as scheduled.
Step 2: Human resource process (acquisition)
Outline acquisition: workforce planning (how many evening-shift workers and which skills), recruitment (an internal expression of interest for current staff wanting extra hours, plus external advertising for CNC-capable workers), selection (interviews, practical skills test, reference checks), and induction on safety procedures for night work. Link it to the business: without enough skilled staff the new shift cannot run, and poor selection would worsen quality.
Step 3: Analyse the schedule (sequencing and critical path)
Explain the purpose of a Gantt chart or network schedule: showing the sequence of tasks, their durations and dependencies so managers can coordinate resources and set a realistic completion date. Then calculate the critical path, the longest chain of dependent tasks:
Task A finishes at week 6 but D cannot start until C finishes at week , so A has slack of
Issues to identify:
- The 10-week target is 3 weeks short of the minimum 13 weeks, so the owner's promise to customers is unrealistic.
- The whole project hinges on the overseas lead time (task B), so any shipping or customs delay pushes completion back week for week.
- The draft has no allowance for testing failures or for training staff before the machine arrives.
Step 4: Recommendations (operations strategies)
- Reschedule and communicate. Adopt a 13 to 14 week plan, use A's 4 weeks of slack to start recruitment later (saving wages) or to train new staff on existing equipment first, and tell customers the revised delivery dates.
- Technology. The CNC machine improves precision and consistency (quality) and cutting speed; recommend supplier-provided training and a maintenance agreement to avoid downtime.
- Supply chain and inventory. Negotiate firm delivery dates and freight tracking with the overseas supplier and consider a local distributor with shorter lead times; hold buffer stock of timber and fittings during the changeover (just-in-case) and move towards leaner inventory once output is stable.
- Quality management. Introduce quality control checks at the trial run and ongoing improvement targets (for example a lower defect rate) monitored by the operations manager.
Step 5: Conclusion
Restate the judgement: the expansion is sound, but only with a realistic schedule, skilled staff acquired in time and strategies that protect quality during the transition.
Final answer: Recommend proceeding with the expansion on a revised 13 to 14 week schedule, because the critical path takes weeks (not 10) and task A has weeks of slack, supported by a structured acquisition process for the evening shift and operations strategies in technology, supply chain management and quality management.
Common errors students made
NESA did not publish marking feedback (notes from the marking centre) for the 2025 HSC Business Studies exam, so the points below are drawn only from what the published marking guidelines' criteria separate between mark bands, not from reports of what students actually wrote.
- Stating a figure without interpreting it. Full marks for the expense ratio part require showing what the ratio means for the travel agency; a bare calculation or a loosely relevant comment earns only the lower mark. Comparing the figure with the previous year and the industry average, and saying what it means for efficiency, is the natural way to show that meaning.
- Doing one of two things. Several parts asked for TWO strategies, reasons or influences. The guidelines give full marks only when both are justified or explained; justifying or explaining one and merely outlining the other, or outlining or naming two without developing them, costs at least one mark each time.
- Answering at the wrong verb level. The bands climb from loosely relevant points, through partial understanding, to a sound and then a detailed or thorough treatment. For "discuss" (for example outsourcing), responses need implications developed and linked to the cafe; general points about outsourcing sit in the lower bands.
- Ignoring the business in the stimulus. Top-band criteria repeatedly tie the answer to the specific business described. Generic textbook answers that never mention the scenario's product, industry or figures are rewarded less.
- Section III written as an essay, or missing a dot point. The report bands require all three parts (the HR process, the chart's purpose and issues, and global factors for cost leadership) and the features of a business report. Every band from 9 to 20 needs only an outline of the HR process, so the marks separate on the chart and the global factors: the top band needs a comprehensive description of the chart's purpose and issues and comprehensive recommendations on global factors, in a sustained, cohesive report. Merely identifying an HR process or making statements about global factors places a response in the 5 to 8 band.
- Section IV without case studies or without the whole question. The top band needs relevant case study/studies and contemporary issues applied, and a comprehensive explanation that covers every element named (each of the four marketing elements in Question 26, or both objectives in Question 27). Responses that only refer to case studies, or that address only part of the question, sit in the middle bands.
How to use this paper
- Do Section I in 25 minutes from the official paper linked above, then check the answer key in the marking guidelines. For every miss, write the syllabus dot point it tested (the guidelines' mapping grid lists them).
- Rehearse the finance calculations. Recalculate the ratios in Question 23 of the official paper yourself, then redo Questions 1 to 3 above without looking, stating the formula first and ending each answer with a judgement.
- Write Section II under time, allowing about 1.9 minutes per mark, and mark each part against the band descriptors in the marking guidelines. Check that every "TWO" part has two fully developed points linked to the stimulus business.
- Plan, then write, the Section III report in 35 minutes using the heading structure from Question 5 above, and tick off each of the three dot points in the official question against the 17 to 20 band criteria.
- Prepare both Section IV options with one or two current case studies per topic, so you can choose on the day using reading time rather than being forced into a weaker essay.
Use this paper well
- Sit the paper under exam conditions (180 minutes, 100 marks).
- Mark yourself against the official NESA marking notes.
- Compare against the Business Studies hub to find the syllabus dot points this paper tested.
