§-Quick questions
NSWBusiness StudiesTopic 1: Operations
Quick questions on Operations processes: inputs, transformation and outputs (HSC Business Studies Topic 1)
3short Q&A pairs drawn directly from our worked dot-point answer. For full context and worked exam questions, read the parent dot-point page.
What are inputs?Show answer
Transformed resources are the inputs that the operations process changes. They are consumed, converted or moved through the system. There are three broad categories:
What are outputs?Show answer
Outputs are what the operations process delivers to the customer. They include the physical product (a car, a flight, a coffee, a software licence) plus the experience components that wrap the product.
What is tying it back to the strategic role?Show answer
The choice of inputs and the design of the transformation process is a strategic choice. A business pursuing cost leadership (Aldi) shapes operations toward high volume, low variety, low visibility, low variation. A business pursuing differentiation (an Atlassian enterprise software deployment) shapes operations toward higher variety (multiple product configurations) and higher visibility (customer success engineers working alongside the customer).
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